Shipping Policy
Last Updated: September 8, 2026
Shipping Region
NOCTE Apparel currently primarily accepts and ships orders to supported United States destinations.
Order Processing
Our normal estimated order processing time is 2–5 business days before shipment. Processing time is separate from carrier transit and delivery time.
Please note:
- Orders placed during weekends, holidays, promotional periods, launches, or unusually high-volume periods may require additional processing time.
- Products requiring printing or production may also require additional processing time.
Delivery Estimates
Delivery estimates displayed at checkout or supplied by carriers are estimates only, not guaranteed arrival dates, unless explicitly stated otherwise. We cannot guarantee carrier delivery schedules.
Tracking
When tracking information is available, you may receive tracking information electronically (for example, by email). You can also check your order status using the Order Tracking page on our website.
Incorrect Shipping Address
Customers are responsible for entering accurate shipping information. If you notice an incorrect or incomplete address on your order, contact us immediately at info@nocteapparel.com. We will make reasonable efforts to assist before fulfillment or shipment, but address changes cannot be guaranteed after processing begins.
Carrier Delays
Delays caused by carriers, severe weather, transportation interruptions, natural disasters, or other circumstances outside our reasonable control may occur. We will reasonably assist you with available tracking information when such delays happen.
Lost or Missing Packages
If tracking indicates a problem, or if your package does not arrive within a reasonable period after its expected delivery date, contact us at info@nocteapparel.com. We will review the circumstances and assist with the carrier where appropriate. Each situation is reviewed individually — we do not automatically issue refunds for every package marked as delivered.
Contact Us
For shipping questions, contact info@nocteapparel.com and include your order number for faster assistance.